FAQ’s

Client Do's

DO wait 24-48 hours before washing or chemically processing your hair.

DO use a soft, boar bristle brush; starting at the ends and working your way up, always brushing in a downward motion. Brush before shampooing to keep hair from matting.

DO use a good leave in conditioner from mid shaft to ends, keeping away from the tape tabs. For best results use Hotheads products to keep extensions feeling soft and looking sleek and healthy.

DO wear your hair in a pony tail when swimming, exercising and sleeping.

DO have a licensed professional remove and reapply your extensions. 

Client Don'ts

DON‘T use any products containing alcohol, oil, or ethanol. Alcohol based products are drying to the hair and can compromise the strength of the adhesive bond.

DON‘T brush hair harshly.

DON‘T go to bed with your hair wet.

DON‘T chemically process your hair at home. Rely on your salon professional for any services while wearing extensions.

DON‘T remove your extensions yourself.

DON‘T apply higher than 250°F/ 121°C when applying heat to Fantasy and Pastel Hairblend colors.

How many come in a pack?

There are 20 strands in each full pack that make 10 complete extensions. Mini Packs and Fantasy Packs contain 12 strands that make 6 complete extensions. Rainbow Packs contain 24 strands that make 12 complete extensions. Micro Strands come in 20 Piece Packs.

How many packs does it take to do a full head?

On average, it should take 3 (20 piece) packs to create length for your client. You are matching the density of your clients’ existing hair, so if their hair is thicker or they have shorter layers, you may need 4 (20 piece) packs; if their hair is fine, you may be able to complete a full head with 2 (20 piece) packs.

If you are creating length in blunt haircuts, texturizing the client’s hair first will help in blending the extensions and existing hair. Creating volume depends on how much thickness they are trying to add, but typically volume is achieved in under a pack if you are not creating length. Keep in mind the number of packs may also vary based upon the amount of colors that you are trying to match in your clients’ existing hair. This should be considered for estimating price and timing during the initial consultation.

How many tape tabs come in a pack?

60 Individual tabs which will re-tape 1 (20 piece) pack of hair.

What lengths are available?

10 -12”  |  14-16”  |  18-20”  |  22-24”

Do you offer different textures?

We have one texture: natural body wave. Our body wave hair is able to be worn straight or wavy.

Can I reuse them?

Yes, the suggested re-use is up to 3 times. After 3 additional uses,  bulk at the attachment area may be created and new hair purchase is necessary. Be sure to purchase solvent and adhesive tabs for your re-service. 

What products can be used in the hair?

We recommend that clients use the Hotheads wetline. It is formulated specifically for second hair (hair not attached and getting nutrients from the root).  Heavy conditioners are not to be applied at the scalp, or adhesive tabs, but rather from mid shaft to end. Remind the client to rinse longer than usual to ensure there is no product left in the hair and to avoid products containing alcohol, oil or ethanol.

Can roots be retouched while the extensions are in the hair?

Yes, roots can be retouched, keeping in mind to stay away from the adhesive tabs. It is recommended that roots be done 24 to 48 hours prior to application. If roots need to be done between extension services and there is enough new growth to keep the color off of the tabs, we suggest doing a partial retouch along with the hair line.

How do I remove them?

Apply solvent to new hair growth and allow it to run down the hair shaft in between the adhesive tabs. Let it set for a moment and then separate the tabs. Do not rub the adhesive strip. A good tip is to use our Removal and Reapplication Tablet to place the strips in the pattern they were taken from the clients head. This will guarantee an easy and accurate re-application.

Can I swim, exercise or go in the sauna?

We recommend applying and leaving in Hotheads Smooth Conditioner prior to swimming. This nourishes the hair and allows it to absorb the moisture. This prevents the hair from absorbing harmful elements, such as chlorine and minerals. Hair tangles when dirt and sweat build up so advise clients to wear their hair up or in a ponytail when exercising or relaxing in a sauna. They must be sure to wash their hair after working out, as well as brushing before and after exercising.  Exposing extensions to sunscreen may cause discoloration.

How much do they cost?

Refer to your local distributors price sheet. Price is according to length and color.

How long do the extensions last?

8 to 10 weeks varying on the client’s hair growth. This is recommended to eliminate matting, frizzing and tangling, and ensures the extension is always fresh and close to the scalp. They can be reapplied up to 3 times for a total of about 6-8 months of wear; this is recommended so that the extension bond remains seamless.

Where does the hair come from?

Our hair is 100% cuticle on Remy human hair, from India. The extension itself is hand made in China with products from Asia, Europe and the US.

Is it Human Hair?

Our extensions are 100% Remy human hair, meaning the cuticle is intact and the hair is placed with the cuticle all facing the same direction. Benefits to this are no matting, tangling or short hair returns.

Our fantasy color hair is a blend of temperature safe synthetic and human hair. Bright colors typically have drastic fading within one to two shampoos and this blend allows the colors to remain vibrant. This product can be ironed and blown out just like regular human hair products.

This product can be ironed and blown out just like regular human hair products, but should not exceed a maximum of 250°F/ 121°C.

Can you color it?

There are over 50 colors that can be blended to over 1000 different shades. If you are unable to blend to create your desired shade you can deposit color down two- three levels. We do not recommend that you lighten the extensions. To create a more platinum blonde you can apply a toner to the 60, 613 or 25. In the process of applying color, keep all color away from the adhesive tab. If you decide to deposit color to create your desired shade, it is recommended that you wait 24-48 hours from the time of application to allow the adhesive to seal firmly. Please keep in mind coloring the extensions voids their warranty. 

Can you iron, curl or blow dry the hair?

All of the above heat processes are okay. Do not allow your clients to sit under a dryer while wearing Hotheads or to isolate any of the above heat processes to the adhesive tabs. Concentrated heat applied to the tabs can make the adhesive tacky.

For Fantasy and Pastel Hairblend colors do not exceed a maximum of 250°F/ 121°C. Failure to do so can damage the hair and will void the warranty.